FTP storage issue causing IQ/Lock firmware updates to fail
Minor incident
Larry Support
Larry Support API
2023-03-20 15:14 UTC
· 6 days, 18 hours, 50 minutes
Updates
Resolved
March 27, 2023 · 10:04 UTC
All update packages have been successfully restored and can be installed now.
Update
March 20, 2023 · 17:38 UTC
IQ v22 and newer were recovered, and most lock firmwares are available.
Issue
March 20, 2023 · 15:16 UTC
We are currently experiencing an incident with our FTP server, which blocks IQ and Lock updates. Due to this incident, the IQ/Lock update is currently not available, and we are working diligently to resolve the issue as soon as possible.
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