Salto KS - Platform wide outage
Major incident
KS Identity Server
KS Core API
KS Connect API
Larry Commissioning
Larry Commissioning API
commissioning.saltoks.com
Larry Support
Larry Support API
support.saltoks.com
2024-02-14 15:35 UTC
· 16 hours, 23 minutes
Updates
Investigating
February 14, 2024 · 17:59 UTC
The system has now stabilised and all APIs are fully functional. However, users should expect some delays when syncing access control data. We are working to restore normal processing times.
Update
February 14, 2024 · 16:14 UTC
All services are now functioning again, although with some degraded performance.
We have had to pause any new LAM/OA/EOM syncs but all currently synced access should work.
Issue
February 14, 2024 · 16:10 UTC
We are currently investigating an issue that is affecting all Salto KS related services.
We will provide an update soon as we can.
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