Salto KS - Platform wide outage

Major incident KS Identity Server KS Core API KS Connect API Larry Commissioning Larry Commissioning API Larry Support Larry Support API
2024-02-14 15:35 UTC · 16 hours, 23 minutes



The incident has been fully resolved

February 15, 2024 · 07:57 UTC

The system has now stabilised and all APIs are fully functional. However, users should expect some delays when syncing access control data. We are working to restore normal processing times.

February 14, 2024 · 17:59 UTC

All services are now functioning again, although with some degraded performance.

We have had to pause any new LAM/OA/EOM syncs but all currently synced access should work.

February 14, 2024 · 16:14 UTC

We are currently investigating an issue that is affecting all Salto KS related services.

We will provide an update soon as we can.

February 14, 2024 · 16:10 UTC

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