Degraded database performance
Minor incident
KS Identity Server
KS Core API
KS Connect API
app.saltoks.com
Larry Commissioning
Larry Commissioning API
commissioning.saltoks.com
Larry Support
Larry Support API
support.saltoks.com
2024-07-24 07:00 UTC
· 3 hours, 28 minutes
Updates
De-escalate
July 24, 2024 · 08:02 UTC
The services depending on the APIs, KS web dashboard, mobile app, Larry commissioning and support, are back to work. Only the events are having 40 min delay.
Investigating
July 24, 2024 · 07:00 UTC
Since this morning (CET), we see slow response in KS app and web dashboard, it is due to degraded database performance, so the slowness could impact Larry commissioning and support as well.
KS dev team is working on it with highest priority, we will let you know once it has been solved.
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