Delays in syncing the access from the cloud to IQs

The sync queue has been cleared. The dev team will investigate and search for the possible improvement in the coming days.

Update: The sync queue has been decreasing slowly.

Based on last 15 min of data:
50% 15.3s
75% 59.9s
95% 6.62 min
100% 44.58 min

Please wait a bit if the access just got updated. All the existing access within the IQ will be working as usual.

Hi,

Currently, we notice there are some delays in syncing the access from the cloud to IQs due to the large number of the items need to synced. Based on last 15 min of data, we see:
50% access got synced in 5s
75% access got synced in 1 min
90% access got synced in 3 min
95% access got synced in 5 min
99% access got synced in 9 min
100% access got synced in 40 min

Please wait a bit if the access just got updated. All the existing access within the IQ will be working as usual.

We will let you know once the queue is cleared.